Full-time

Empower your career.

If you're seeking a growth-driven company, who knows what they’re doing, who cares about its people, and is passionately dead-set on conquering the online travel industry, then, DirectWithHotels' what you’ve been looking for.

Copywriter

Responsibilities:

• Works in a creative partnership with the marketing team primarily however collaborates with sales, management and suppliers
• Provides the verbal or written aspect. This involves writing 'copy', i.e. coming up with original catchphrases, slogans, and messages. It also includes writing varieties of online and offline collaterals: print ads, brochures, flyers, website, call to action buttons, and web ads.
• Responsible for producing press releases about company milestones, and all outputs for client grasping technical concepts then translating them to target audience
• Responsible for writing relevant white papers with the objective of building brand awareness and creating a perception of expertise in our field.
• Ensures consistency of the brand and quality of work.

Qualifications:

• Bachelor's degree in Organizational Communication, Mass Communication, Marketing or any related course
• With one year experience in creating copy for a Web 2.0 marketing strategy for corporate
• With one year experience corporate communications
• With one year experience in Channels Marketing/Affiliate Marketing/Search Engine Marketing
• Knowledgeable in Social Networking and using a Content Management System and Email Marketing Tool
• Contribution to online social networking or search engine marketing sites/communities (Search Engine Guide, Blogger, Facebook groups, talks, papers, events, presentations)
• Excellent communication skills
• Portfolio of creative work
• Attention to detail and absolute focus on quality of work.

Designer Associate

Responsibilities:

• Develop and deliver top-quality design for websites and landing pages on or before the specified deadline
• Collaborate with Web Copywriters during the branding conceptualization
• Support the Unit and Team's goals and achieve individual goals and metrics and Key Performance Indicator set of Designer production
• Should be detailed-oriented and error-free in file management when uploading/downloading to servers
• Expected to contribute to the continuous improvement of Web Development processes, guidelines and tools

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, Fine Arts, Design or equivalent
• With Two years of working experience in designing for web-based applications and/or websites
• Knowledgeable in Hypertext Preprocessor (PHP), Div-based layout (tableless) and Web Usability
• Expert in Photoshop, Dreamweaver and File Transfer Protocol tools
• Highly creative with good conceptualization and branding skills
• A team player, dynamic and willing to collaborate with team members

Marketing Manager

Responsibilities:

• Web 2.0 and Search Engine Marketing for the corporate website which would include marketing plan to increase online subscriptions
• Communicate to various internal and external stakeholders regarding all aspects for continuous progression and maintenance
• Project Management
• Marketing/Creativity/Communications

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or any related course
• With two years experience in implementing a Web 2.0 marketing strategy for corporate
• With two years experience in business-to-business (B2B) or business-to-consumer (B2C) marketing
• With two years experience in Channels Marketing/Affiliate Marketing/Search Engine Marketing
• Knowledgeable in Social Networking and using a Content Management System and Email Marketing Tool
• Excellent communication and project management skills
• Thrives in a leadership role
• Attention to detail and absolute focus on quality of work

Planning and Accountability Support Service Unit

Responsibilities:

• Provides research, planning, coordinates, and recommendations of software and system choices
• Creates and executes project work plans and revises as appropriate
• Interacts with customers for requirements
• Develops specifications of functions and system design
• Interact/guide the coders/developers to keep track of system development
• Ensures testing activities, fulfill end-user requirements, identify and resolve system issues
• Implements new system
• Prepares high quality documentation
• Ensures new software integration into company meets functional requirements as well as system compliance and interface specifications
• Manages outsourced online software development projects

Qualifications:

• Bachelor's degree in Software Engineering or Computer Science
• Proven analytical and creative problem-solving abilities
• Familiarity with various SDLC methodologies such as Agile, DSDM, RAD, etc.
• Technically knowledgeable in Hypertext Preprocessor (PHP), My Structured Query Language (MySQL), Apache, Zend Framework, Java
• Knowledge of information security management practices and quality standards (ISO 900, ISO 27001)
• Understands the business issues and data challenges of client's organization and industry.
• Project management skills and/or substantial exposure to project-based work structures
• Understands database concepts and effectively employs different database design techniques
• Demonstrates work experience with more than one relational database management system

Product Support

Responsibilities:

• Follows work instructions to use support escalated issue regarding the product and investigate as needed
• Works closely with the Software Product Management team to monitor, track, and maintains team documents, and is responsible for document control for the entire team
• Adheres to the policies, procedures and guidelines specified in the Software
• Product Management Operating Standards and Procedures
• Participates on a continuing basis in the over all program planning of the Software
• Product Management Team
• Performs ad hoc testing with the stages of a project development, testing shall focus on verifying the correctness of the application and emphasis on deployed projects. Regularly performs ad hoc testing on projects deployed to confirm correctness of features and functions of the deployed application
• Participates in the maintenance process by assisting the team to have the Product Improvement Request signed by the stakeholders
• Monitoring, tracking, and handling of queries and request that involves reservations. Scope of the task is subjected but not limited to the following: custom no-show requests, custom cancellations and modifications, callback failure monitoring and recreating reservations

Qualifications:

• Bachelor's degree in Computer Science, Information Technology or related field
• Strong knowledge/background in Internet
• Knowledge in web application using Hypertext Preprocessor (PHP) /My Structured Query Language (MySQL)
• Comprehensive knowledge of the principles, concepts and theories of software design, database design
• Understands browser specific compatibility issues
• High attention to details
• Familiar with ISO principles and Document Control

Remote Sales Associate

Responsibilities:

• Principal responsibility is to submit target number of hotels to Launch
• Able to close the sale and send subscription Agreement to the Client
• Identify the need and opportunity to sell
• Conduct research on Lead information
• Remotely trains subscribed Clients
• Furnish necessary sales reports

Qualifications:

• Bachelor's degree in Business Administration, Marketing or any related course
• With two years experience in the Hospitality or Call Center Industry
• With two years experience in sales or outbound relations
• Preferably with business to business exposure

Revenue Management Associate

Responsibilities:

• Increase bookers per clicker ratio by ensuring accommodation providers are practicing rate parity, providing room availability, having guest-friendly cancellation policies and enticing promotions
• Communicate marketing plan, performance reports and technical reports' recommendation to accommodation providers to address areas for improvement in order to graduate a hotel to the next higher segment
• Provide valuable inputs for continuous improvement of Guest Interface, Hotel Interface and Directwithhotels Directory, which might include quality assurance and user acceptance tests
• Regularly coordinate with other Business Units or Support Service Units with regards to hotel performance updates and support needs
• AdHoc tasks that may be assigned by Revenue Managers, Vice President for Performance Maximization or Executive Management
• Identify success factors and areas for improvement in hotel website's reservations performance and develop strategies based on these to improve performance and increase reservations
• Manage hotel attrition by delighting customers according to the established service matrix per segment
• Profile hotels for seasonality, target market, brand attributes and other pertinent hotel information for intervention reference and other RM related strategies for performance maximization

Qualifications:

• Bachelor's degree in Business Administration, Marketing or related course
• With two years of solid experience in customer relationship management and/or sales & marketing
• Excellent working knowledge of Internet and Microsoft Office applications such as: MS Word, Excel, Powerpoint
• Proven ability lead, mentor, and motivate a business unit and have strong characters of good judgment and obtain analytical skills and initiative
• Capable to maintain strong customer relationship management, marketing and public relations, project management, communication and organizational skills. Sales skills are an advantage

Sales Force Development Associate

Responsibilities:

• Researches for prospect territories and cities that will be targeted in recruiting sales partners
• Ensures that all materials needed by the sales force are updated
• Creates online campaigns and strategies to develop the candidate base for recruiting sales partners
• Assists in the creation and sustenance of the sales force online community
• Facilitates market research in order to develop the sales force in a certain territory

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or any related course
• With experience in Channels Marketing/Affiliate Marketing/Search Engine Marketing
• Knowledgeable in Social Networking and using a Content Management System and Email Marketing Tool
• Excellent communication and project management skills
• Self-starter and self-finisher
• Attention to detail and absolute focus on quality of work

Search Engine Optimization Associate

Responsibilities:

• Define, conceptualize and implement strategies and activities that will maximize traffic to Hotel Websites
• Ensure that all activities are aligned with the overall Online/Internet and Offline Marketing Campaign goals and strategy as agreed upon by the Attract-Convert Performance
• Accurately track and analyze performance of all traffic-generating activities (press release and articles distribution, email marketing, Pay Per Click (PPC) and Organic Campaign)
• Keep abreast with changes in the Search Engine Marketing industry and quickly adapt strategies to the latest developments in the Search Engine Optimization
• Has to comply with documented process and work instructions
• Strictly conforms to Quality Assurance (QA) standards set by the company and as part of International Organization for Standardization (ISO) documentation
• Recommends corrective/preventive actions to ensure quality of products, processes and services
• Participates in the identification areas for process improvement that helps achieve the defined company and team goals

Qualifications:

• Bachelor's degree of any course
• With two years of work experience in Search Engine Optimization and Internet Marketing
• Proficiency in HTML, Dreamweaver and Cascading Style Sheet (CSS)
• Programming ability, working knowledge of Photoshop and Marketing principles is an advantage
• Specialization in optimization for Spanish or Chinese markets an advantage

Software Engineer

Responsibilities:

• Participates in the review and assessment of the test process initiatives with the Software Test Engineers and Quality Engineer
• Adheres to the policies, procedures and guidelines specified in the SPM Operating Standards and Procedures
• Develops web applications using Hypertext Preprocessor (PHP)/ My Structured Query Language (MySQL) under strict deadlines
• Maintains and modifies existing web, tests and establishes well documented code modifications, overall program planning of SPM Team, processes flow of development
• Establishes well documented code modifications, analysis and improvement of software development process, efficiently modeling database
• Performs analysis and recommendation to improve the software development process
• Acts as a systems analyst and software architect which includes participating in modeling the database which requires organizing and constant communication of requirements
• Participates in the validation of requirements as set by the software quality engineer and prepares wireframes and Process Flow for the development of the program

Qualifications:

• Bachelor's degree in Computer Science/Information Technology or related field with exposure to Web Development
• With one year experience in backend development (such as setting up databases, CMS implementation or implementing business logic) and considers accessibility to users for both backend and front end organization of data
• Core competencies in web application development using Hypertext Preprocessor (PHP). In addition, database architect with its concepts, implications, different design techniques and overall knowledge of website production and server setup
• Knowledgeable with structured programming, storage engines, object orientation, XML, JavaScript and HTML, database manipulation and regular expressions, and implementation of techniques to deliver Rich Internet Applications like AJAX
• Refines the logical design so that it can be translated into a specific data model and maintains data standard
• Understands browser specific compatibility issues, the benefits of the various design methodologies and object oriented environments

Software Project Lead

Responsibilities:

• Researching, planning, coordinating and recommending software and system choices to meet an organization's business requirements
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
• Interact with the customers to know their requirements
• Develops functional and system design specifications
• Interact/guide the coders/developers to keep track of system development
• Ensure that testing activities will allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues
• Implement the new system
• Prepares high quality documentation
• Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications
• Manage outsourced online software development projects

Qualifications:

• Bachelor's degree in Software Engineering or Computer Science
• Proven analytical and creative problem-solving abilities
• Familiarity with various SDLC methodologies such as Agile, DSDM, RAD, etc.
• Technically knowledgeable in Hypertext Preprocessor (PHP), My Structured Query Language (MySQL), Apache, Zend Framework, Java
• Knowledge of information security management practices and quality standards (ISO 900, ISO 27001)
• Understands the business issues and data challenges of client's organization and industry
• Good project management skills and/or substantial exposure to project-based work structures
• Understands database concepts and effectively employs different database design techniques
• Possesses demonstrated work experience with more than one relational database management system

Software Test Engineer

Responsibilities:

• Over-all development of goals and objectives along with Software Quality Engineer and Test Lead who together test processes with its matrix and data associated product requirements which create web-based applications
• Communicates test activities, issues, and results with full documentation to the Test Lead throughout software development lifecycle then concludes summary results with in mind all standards required
• Verifies the quality in each factor of configurations
• Maintains team members to fulfill metrics
• Identify, investigate, and prioritize bugs according to the scope
• Maintains requirements hierarchy within test-tool environment
• Performs unit, system, regression and stress tests depending on the requirement of the project
• Conducts test-design and test-procedure walk through and inspections

Qualifications:

• Bachelor's degree in Computer Science, Information Technology or related field with exposure to Web Development
• With two years experience in Software Testing
• Exposure to Software Development Life Cycle, ability to provide critical analysis of software designs and technical specifications
• Proficient in software testing
• Understands testing process or methodology, including manual testing techniques and testing best practices
• Understands application business area and its requirements

Spanish Market Associate

Responsibilities:

• Provide support, communication and manages the performance of assigned Hotel Partners with all factors supported by data, required documents, analysis, reports and presentations
• Provide support to assigned Sales Partners and coordinates with subscribed hotel inputting data in the hotel interface and directly coordinates with hotel if necessary
• Prepares prospect list for assigned sales partners in terms of city/location target
• Submits the hotel to launch with all necessities, documents, and requirements

Qualifications:

• Bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or related course (Background in Sales and/or Management an advantage)
• Communicates in both English and Spanish verbally and written form (Other languages is a plus)
• Strong analytical and organizational skills
• Knowledge of MS-Office programs and functions (MS-Excel skills a plus)
• Excellent communication skills
• Excellent attention to detail
• Open to flexible schedules

Web Usability Specialist

Responsibilities:

• Conceptualize, design, develop and maintain hotel websites and landing pages using properly optimized, branded and easy-user procedures and layouts
• Conceptualize, design and execute other online and offline marketing materials including, but not limited to Electronic Direct Marketing (eDM), print collateral, promotional collaterals etc
• Develop marketing plans for new hotels and ensure proper implementation of recommended action items
• Participate in analyzing monthly Visitor to Goal Conversion performance of hotels; participate in planning sessions and be able to come up with recommendations for improvement

Qualifications:

• Strong background and work experience in web design, usability and development
• Expertise in the following technology: HTML, Javascript, CSS and Flash
• Expertise in the following tools: Photoshop, Dreamweaver and Flash
• Strong artistic and visualization background
• Programming ability, working knowledge in vector graphics and search engine optimization and marketing principles an advantage
• Knowledge in script validation using The World Wide Web Consortium (W3C) standards, PHP, MySQL, Javascript and Photoshop is an advantage